Welcome to the Amanstore FAQ section. Here you can find answers to common questions about orders, delivery, payments and returns.
How long does delivery take?
Our estimated delivery time is 3–5 business days within the United Kingdom. Business days exclude weekends and UK public holidays.
Is shipping free?
Yes. We offer free standard shipping to eligible UK addresses, with no minimum order value.
How can I track my order?
Once your order has been dispatched, tracking information will be provided by email where available.
You can also contact support@amanstore.co.uk with your order number to request an update.
What is your return policy?
We offer a 30-day return policy for eligible products, starting from the date of delivery.
Are returns free?
Yes. Eligible UK returns within our 30-day return window are free, with no return shipping or restocking fees.
How do I return a product?
Email support@amanstore.co.uk with your order number and return request.
Our customer support team will provide the appropriate return instructions.
When will I receive my refund?
Refunds are processed in accordance with our Return and Refund Policy and applicable UK consumer law.
Once processed, your bank or payment provider may need additional time to display the funds.
What if my item arrives damaged or defective?
Please contact support@amanstore.co.uk with your order number and a description of the issue.
We will help arrange an appropriate resolution in accordance with your statutory consumer rights.
Can I cancel my order?
Contact us as soon as possible if you wish to cancel.
If your order has already been dispatched, you may need to follow our return procedure. Statutory cancellation rights remain unaffected.
What payment methods do you accept?
We accept the payment methods available at checkout.
Is your website secure?
Our store uses Shopify-supported checkout services and HTTPS encryption to help protect customer information.
Do you ship internationally?
Our standard shipping service is currently intended for eligible UK addresses.
How can I contact Amanstore?
Email: support@amanstore.co.uk
Phone: +44 7828722358
Address: 29 Station Road, Mossley, Ashton-Under-Lyne, OL5 9EB, United Kingdom
Website: https://amanstore.co.uk/